Guest Room Attendant — Elevate Stays & Grow

HHM Hotels

Merrillville (IN)

On-site

USD 17,000 - 22,000

Full time

2 days ago
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Benefits offered by this job

Competitive wages for full time and/or
Medical, Dental and Vision Health
Paid Time Off
401k Company Match
Daily Pay
Travel Discounts
Commuter Transit and Parking
Employee Assistance and Wellness
Educational/Professional Development
Referral Bonus Program

Job summary

HHM Hotels is seeking a Room Attendant to clean and maintain guest rooms to established standards, greet guests, and support a safe, welcoming environment. You will handle linens, amenities, lost-and-found items, and collaborate with the team to keep rooms ready for guests, while following safety guidelines and schedules.

The role emphasizes strong attention to cleanliness, timely room turnover, and a service-oriented approach to ensure guest satisfaction.

Qualifications

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Responsibilities

  • Greet guests with a warm, friendly greeting.
  • Clean guest rooms to standards within time by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and amenities.
  • Dust and polish furniture, fixtures, walls and equipment.
  • Notify management of repairs needed in rooms.
  • Handle guest items per lost-and-found policy.
  • Follow safety procedures and wear PPE per MSDS/OSHA.
  • Assist as house person or lobby attendant during peaks.
  • Aim to improve guest satisfaction scores.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Education

High School diploma preferred
Housekeeping experience
English communication

Job description

HHM Hotels is seeking a Room Attendant to clean and maintain guest rooms to established standards, greet guests, and support a safe, welcoming environment. You will handle linens, amenities, lost-and-found items, and collaborate with the team to keep rooms ready for guests, while following safety guidelines and schedules.

The role emphasizes strong attention to cleanliness, timely room turnover, and a service-oriented approach to ensure guest satisfaction.

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