Guest Room Attendant – Elevate Guest Stays

Home2 Suites Chicago River North; Chicago (IL); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Match

Daily Pay

Life Insurance

Travel Discounts

Commuter Benefits

Wellness Program

Professional Development

Referral Bonus

Job summary

Home2 Suites Chicago River North is seeking a Room Attendant to clean and maintain guest rooms to standard. You will greet guests warmly, clean rooms within time frames, replace linens, and handle lost items per policy.

You may assist in lobby duties when needed and contribute to guest satisfaction metrics. The role requires English communication, previous housekeeping experience, and a high school diploma.

Qualifications

• High school diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests with a warm, friendly demeanor.
• Clean guest rooms to standards within allotted time by sweeping, mopping, scrubbing or vacuuming.
• Change bed linens and replace towels and amenities.
• Dust and polish furniture and fixtures; clean walls and equipment.
• Notify management about repairs needed in rooms.
• Process guest items left in rooms per lost and found policy.
• Follow safety procedures and MSDS/OSHA standards.
• Perform house person and lobby duties when needed during peak periods.
• Aim to increase guest satisfaction scores and overall department performance.
• Perform other duties as assigned by management.

Skills

English communication

Customer service

Time management

Teamwork

Education

High School Diploma

Job description

Home2 Suites Chicago River North is seeking a Room Attendant to clean and maintain guest rooms to standard. You will greet guests warmly, clean rooms within time frames, replace linens, and handle lost items per policy.

You may assist in lobby duties when needed and contribute to guest satisfaction metrics. The role requires English communication, previous housekeeping experience, and a high school diploma.