Guest Room Attendant - Elevate Guest Experience

Extended-Stay-Hotel; Des Plaines (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

ESA Management, LLC in Des Plaines, IL is seeking a Housekeeper to maintain guest rooms with attention to cleanliness and guest comfort. The role emphasizes following company guidelines and delivering a welcoming, safe environment for guests.

You will work with the housekeeping team to keep carts stocked, report maintenance needs, and assist guests with requests while adhering to safety policies and completing required training.

Qualifications

• Understand instructions and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

Responsibilities

• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Maintains housekeeping carts, cart rooms and laundry areas.
• Reports maintenance issues directly to the front desk and/or manager on duty.
• Reports remaining guest property in checkout rooms to the front desk and manager on duty.
• Assists guests and provides reasonable accommodations in response to requests when possible.

Skills

Guest service

Attention to detail

Communication

Teamwork

Job description

ESA Management, LLC in Des Plaines, IL is seeking a Housekeeper to maintain guest rooms with attention to cleanliness and guest comfort. The role emphasizes following company guidelines and delivering a welcoming, safe environment for guests.

You will work with the housekeeping team to keep carts stocked, report maintenance needs, and assist guests with requests while adhering to safety policies and completing required training.