Guest Room Attendant - Elevate Guest Comfort

Caesars Entertainment; Iowa (LA); On-site; USD 22,000 - 32,000; Full time

Job summary

Caesars Entertainment is hiring a Guest Room Attendant to clean and service hotel rooms in a fast-paced, high-rise environment. You will make beds, replenish amenities, and ensure rooms meet cleanliness standards with a focus on safety and guest satisfaction.

The role requires attention to detail, the ability to follow procedures, and a professional demeanor when interacting with guests and team members. Weekend and holiday shifts are required.

Qualifications

• High school diploma or GED preferred.
• Ability to read, write, and understand simple instructions.
• Strong attention to detail and the ability to work efficiently with minimal supervision.
• Ability to maintain professionalism and a positive attitude in all guest interactions.
• Knowledge of cleaning procedures, safety standards, and proper use of cleaning chemicals.
• Ability to obtain and maintain any required state gaming or regulatory licenses.

Responsibilities

• Clean and service guest rooms according to procedures and quality standards.
• Make beds, change linens, replace towels, and restock guest amenities.
• Clean and sanitize bathrooms including tubs, showers, sinks, toilets, floors, and fixtures.
• Dust, vacuum, and clean all room surfaces including furniture, lamps, windows, mirrors, and electronics.
• Remove trash, replace liners, and ensure rooms are free of debris.
• Replenish supplies on housekeeping carts and maintain organized storage areas.
• Report maintenance issues, damaged items, or safety concerns promptly.
• Follow all safety, sanitation, and chemical‑handling procedures.
• Maintain a friendly, professional, and welcoming demeanor with guests and team members.
• Demonstrate knowledge of hotel services, promotions, and amenities to assist guests when needed.
• Perform additional duties or special assignments as required.

Skills

Attention to detail

Reading & writing

Professional demeanor

Safety procedures knowledge

Physical stamina

Education

High school diploma or GED

Job description

Caesars Entertainment is hiring a Guest Room Attendant to clean and service hotel rooms in a fast-paced, high-rise environment. You will make beds, replenish amenities, and ensure rooms meet cleanliness standards with a focus on safety and guest satisfaction.

The role requires attention to detail, the ability to follow procedures, and a professional demeanor when interacting with guests and team members. Weekend and holiday shifts are required.