Guest Room Attendant - Elevate Comfort & Cleanliness

IHG Hotels; Texas; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Room discount

Health insurance

401k

Job summary

IHG Hotels & Resorts in Houston, TX is seeking a Hotel Housekeeper to clean guest rooms and suites to ensure total guest satisfaction. The role emphasizes being courteous, attentive, and proactive in meeting guest needs while maintaining brand standards.

The position requires basic reading and math, physical stamina to lift up to 50 pounds, and willingness to work nights, weekends, or holidays. You will support a collaborative house-keeping team and help create a comfortable, welcoming

Qualifications

• Basic reading, writing, and math skills.
• Some housekeeping experience and ability to speak English preferred.
• Must be able to work nights, weekends, and/or holidays.

Responsibilities

• Notify supervisor when service is complete so rooms may be sold or occupied.
• Report to supervisor of needed repairs and unsafe conditions.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash.

Job description

IHG Hotels & Resorts in Houston, TX is seeking a Hotel Housekeeper to clean guest rooms and suites to ensure total guest satisfaction. The role emphasizes being courteous, attentive, and proactive in meeting guest needs while maintaining brand standards.

The position requires basic reading and math, physical stamina to lift up to 50 pounds, and willingness to work nights, weekends, or holidays. You will support a collaborative house-keeping team and help create a comfortable, welcoming