Guest Room Attendant — Welcoming Stays Champion

Sonesta Hotels International Corporation; Lihue (HI); On-site; USD 43,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 401k

401(k) Retirement Plan with Company 5%

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Disability Insurance

Hospital Indemnity & Critical Illness

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels Corporation in Hawaii seeks a Room Attendant to maintain clean, welcoming guest rooms and hotel spaces. You will refresh rooms to Sonesta's standards and respond to guest needs with warmth and professionalism.

The role suits reliable individuals who enjoy staying active, can work in a fast-paced environment, and value teamwork to deliver memorable guest experiences daily.

Qualifications

• Previous housekeeping experience preferred.
• Strong attention to detail and presentation standards.
• Ability to work efficiently in a fast-paced hospitality environment.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to hotel brand standards and operational procedures.
• Replace linens, towels, amenities, and guest supplies while ensuring rooms are refreshed, organized, and guest-ready.
• Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness throughout shifts.
• Maintain cleanliness and organization of housekeeping carts, storage closets, linen areas, and operational workspaces.
• Report maintenance issues, lost and found items, safety concerns, and room status updates promptly and accurately.
• Respond professionally and courteously to guest requests and housekeeping service needs throughout the day.
• Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines at all times.
• Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed.
• Partner closely with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces that deliver memorable guest experiences aligned with Sonesta's People People philosophy.
• Any other duties as assigned.

Skills

Guest service

Attention to detail

Time management

Teamwork

Flexibility

Communication

Job description

Sonesta International Hotels Corporation in Hawaii seeks a Room Attendant to maintain clean, welcoming guest rooms and hotel spaces. You will refresh rooms to Sonesta's standards and respond to guest needs with warmth and professionalism.

The role suits reliable individuals who enjoy staying active, can work in a fast-paced environment, and value teamwork to deliver memorable guest experiences daily.