Guest Room Attendant: Elevate Comfort & Cleanliness

Brandt Hospitality Group; Fargo (AR); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

PTO with immediate accrual

Access 50% of your wages prior to PAY

Discount program for car rentals,旅行,娱乐

Hotel Discounts Worldwide

Health Insurance

Dental Insurance

Vision Insurance

Basic Life/AD&D and Supplemental Life

Voluntary Options – Critical Illness/​

Employer Sponsored Long-Term Disaster

401(k) with immediate match

Double Time for Holidays Worked

Health Savings Account

Employee Assistance Program (EAP)

Dependent Care FSA

Job summary

Brandt Hospitality Group is seeking a Room Attendant to maintain clean, well-stocked guest rooms and public spaces for overnight guests. You will follow a consistent routine, attend pre-shift meetings, and report maintenance issues while ensuring a hospitable guest experience.

The role requires knowledge of housekeeping, ability to handle cleaning chemicals safely, and the ability to work in a fast-paced environment. Prioritize tasks and provide excellent customer service to guests.

Qualifications

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment.

Responsibilities

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities, as needed.
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre‑shift meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s.

Skills

Housekeeping knowledge

Laundry operations

Cleaning chemicals safety

English communication

Prioritization

Customer service

Fast-paced environment

Tools

Vacuum cleaners

Commercial washers & dryers

Job description

Brandt Hospitality Group is seeking a Room Attendant to maintain clean, well-stocked guest rooms and public spaces for overnight guests. You will follow a consistent routine, attend pre-shift meetings, and report maintenance issues while ensuring a hospitable guest experience.

The role requires knowledge of housekeeping, ability to handle cleaning chemicals safely, and the ability to work in a fast-paced environment. Prioritize tasks and provide excellent customer service to guests.