Guest Room Attendant — Create Welcoming Stays

InterContinental Hotels Group; New York (NY); Vor Ort; USD 2.066.000 - 2.617.000; Vollzeit

Zusammenfassung

InterContinental Hotels Group is seeking a Room Attendant to keep guest rooms and suites fresh and welcoming. You will support guests with requests, maintain safety standards, and collaborate with housekeeping to ensure exceptional service.

The role involves physical tasks, lifting up to 50 pounds, and working flexible shifts including nights, weekends, and holidays. You will represent the hotel with a neat appearance and positive attitude.

Qualifikationen

• Physical role requiring standing for long periods.
• Ability to lift up to 50 pounds / 23 kilograms and push/pull heavy objects.
• Bend and kneel to complete tasks.
• Basic literacy, reading, writing and maths.
• Flexible attitude to shifts including nights, weekends and holidays.

Aufgaben

• Ensure rooms and suites are kept fresh and welcoming for guests.
• Assist guests with requests and directions when needed.
• Report room service progress to supervisor and alert for repairs.
• Follow safety procedures and wear protective equipment.
• Monitor supplies and amenities, minimise waste, and log lost and found items.
• Work as part of a team and coordinate with other departments.

Kenntnisse

Fitness

Lifting heavy items

Flexibility

Literacy

Shift work

Jobbeschreibung

InterContinental Hotels Group is seeking a Room Attendant to keep guest rooms and suites fresh and welcoming. You will support guests with requests, maintain safety standards, and collaborate with housekeeping to ensure exceptional service.

The role involves physical tasks, lifting up to 50 pounds, and working flexible shifts including nights, weekends, and holidays. You will represent the hotel with a neat appearance and positive attitude.