Guest Room Attendant — Create Fresh, Welcoming Stays

InterContinental Hotels Group; Cleveland (OH); Presencial; USD 28 000 - 36 000; Tempo integral

Resumo da oferta

InterContinental Hotels Group is seeking a Room Attendant to ensure guest rooms and suites are clean, welcoming, and well-maintained. You will support guests with requests and coordinate with supervisors on progress and repairs while following safety protocols.

This role requires physical endurance, ability to lift up to 23 kg, and flexibility to work nights, weekends, and holidays. Teamwork with other departments ensures exceptional hospitality and guest experience.

Qualificações

• Physical role requiring stamina and being on your feet most of the day.
• Ability to lift up to 50 pounds/23 kilograms.
• Ability to bend and kneel.
• Basic reading, writing and maths skills.
• Willingness to work nights, weekends and/or holidays.

Responsabilidades

• Maintain clean and comfortable rooms to hotel standards.
• Assist guests with requests and directions.
• Notify supervisor of room service progress and repairs.
• Follow safety procedures and wear PPE as required.
• Manage supplies and minimise waste; log lost and found items.
• Collaborate with other departments to ensure guest satisfaction.
• May assist with deep cleaning tasks and turndown duties.

Conhecimentos

Fitness

Strength

Mobility

Literacy

Flexibility

Descrição da oferta de emprego

InterContinental Hotels Group is seeking a Room Attendant to ensure guest rooms and suites are clean, welcoming, and well-maintained. You will support guests with requests and coordinate with supervisors on progress and repairs while following safety protocols.

This role requires physical endurance, ability to lift up to 23 kg, and flexibility to work nights, weekends, and holidays. Teamwork with other departments ensures exceptional hospitality and guest experience.