Guest Room Attendant | Columbia Hampton Inn

Shaner Group; Columbia (PA); Vor Ort; USD 26.000 - 32.000; Vollzeit

Zusammenfassung

Shaner Group in Columbia, PA is seeking a hotel room attendant to maintain cleanliness standards and ensure guest satisfaction.

The role requires flexible schedule including weekends/holidays, ability to communicate with guests, and knowledge of chemical handling; bilingual English/Spanish a plus.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to communicate with guests, management, and co-workers clearly.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Aufgaben

• Clean guest rooms as assigned per hotel standards.
• Report maintenance deficiencies and handle guest requests/complaints.
• Ensure confidentiality and security of all guest rooms.

Kenntnisse

Cleaning

Guest service

Communication

Chemical handling

Bilingual English/Spanish

Knowledge of local attractions

Jobbeschreibung

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.