Guest Room Attendant — Cleanliness & Customer Care

Highgate; Amarillo (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Job summary

Highgate Hotels is seeking a Room Attendant for Courtyard Amarillo to maintain clean guestrooms and deliver courteous, efficient service to guests. This role requires physical stamina to lift and move items, and the ability to stand throughout shifts while upholding cleanliness standards.

The position offers an hourly compensation type with comprehensive benefits and opportunities to support guest satisfaction in a busy hotel environment.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to the standards.
• Ensure overall guest satisfaction.

Skills

Stand for shifts

Communication skills

Physical strength

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a Room Attendant for Courtyard Amarillo to maintain clean guestrooms and deliver courteous, efficient service to guests. This role requires physical stamina to lift and move items, and the ability to stand throughout shifts while upholding cleanliness standards.

The position offers an hourly compensation type with comprehensive benefits and opportunities to support guest satisfaction in a busy hotel environment.