Guest Room Attendant - Clean, Perks & Growth

Janko Hospitality

Naperville (IL)

On-site

USD 30,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation
Benefits including 401K
Hotel discounts worldwide
Professional development

Job summary

Chicago Marriott Naperville is seeking a Guest Room Attendant to maintain the cleanliness and presentation of hotel guest rooms and public areas. You will ensure a welcoming stay by adhering to Marriott's cleanliness and service standards and complete daily housekeeping duties with attention to detail.

The role requires the ability to stand for extended periods, lift and move heavy objects, and communicate clearly with guests and colleagues. Rotating shifts may apply to meet hotel needs.

Qualifications

  • 1 year housekeeping experience in a hotel environment preferred.
  • Must be able to verbally communicate clearly with guests and fellow employees.
  • Must be able to make appropriate judgements relative to the process of cleaning guest rooms.
  • Must be able to stand for extended periods of time.
  • Must be able to push, pull, and lift heavy objects.

Responsibilities

  • Clean and service guest rooms daily, including beds, bathrooms, floors, and furniture.
  • Replace bed linens, towels, and guest amenities as needed.
  • Dust, vacuum, sweep, and mop all surfaces according to hotel standards.
  • Ensure rooms are well-stocked with supplies such as toiletries, coffee, and water.
  • Report maintenance issues, safety hazards, or damages to the housekeeping supervisor.
  • Handle guest requests politely and promptly.
  • Maintain confidentiality and respect for guest belongings.
  • Assist with laundry and linen handling as needed.
  • Follow all safety, sanitation, and health regulations.
  • Transfer items left in guest rooms to lost and found and document item findings.
  • Cleans a standard of 16+ rooms a day.

Skills

Housekeeping experience
Verbal communication
Judgement
Stamina/standing
Lifting heavy objects

Job description

Chicago Marriott Naperville is seeking a Guest Room Attendant to maintain the cleanliness and presentation of hotel guest rooms and public areas. You will ensure a welcoming stay by adhering to Marriott's cleanliness and service standards and complete daily housekeeping duties with attention to detail.

The role requires the ability to stand for extended periods, lift and move heavy objects, and communicate clearly with guests and colleagues. Rotating shifts may apply to meet hotel needs.

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