Guest Room Attendant — Boutique Hotel Experience

Porter Square Hotel LLC; Cambridge (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with employer matching

Paid holidays

MBTA pass

3 weeks paid time off

Job summary

Porter Square Hotel LLC in Cambridge, MA is seeking a Room Attendant to maintain guest rooms and public areas to our high standards. You will report to the Housekeeping/Operations team, follow shift checklists, and ensure cleanliness, safety, and guest comfort.

We offer a competitive hourly wage ($15–$18), paid time off, health benefits, and a 401(k) plan with employer matching. Previous hotel experience is helpful; but reliability and a courteous attitude are key.

Qualifications

• Must be able to work as a team and treat others with respect.
• Must remain awake and alert during entirety of shift.
• Must maintain excellent attendance and punctuality.
• Minimum lifting, pushing, and pulling of 30 pounds.
• Must have knowledge of service standards, guest relations, and etiquette.
• Must know English to communicate with guests, associates, and vendors.
• Ability to follow shift checklist and record notes accurately.
• Ability to clean and maintain assigned rooms and suites daily.

Responsibilities

• Report to Front Desk at beginning of shift, pick up key, and return key at end of shift.
• Follow shift checklist and accurately record notes throughout your shift.
• Clean and maintain assigned rooms and suites daily, including bed stripping and bathroom cleaning.
• Protect guest safety and be courteous to all guests and co-workers.
• Keep all doors closed when cleaning for safety and security purposes.
• Report missing items and repairs to supervisor.

Skills

Teamwork

Attendance & punctuality

Communication

Safety awareness

Physical stamina

Customer service

Job description

Porter Square Hotel LLC in Cambridge, MA is seeking a Room Attendant to maintain guest rooms and public areas to our high standards. You will report to the Housekeeping/Operations team, follow shift checklists, and ensure cleanliness, safety, and guest comfort.

We offer a competitive hourly wage ($15–$18), paid time off, health benefits, and a 401(k) plan with employer matching. Previous hotel experience is helpful; but reliability and a courteous attitude are key.