Guest Room Attendant

Crescent Hotels & Resorts; Virginia Beach (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Highly competitive wages

Exceptional benefits for you and your

401K matching for eligible associates

Flexible scheduling

Discounts with Crescent properties in/

Marriott Employee Room Rate Discount

Job summary

Delta Hotel by Marriott Virginia Beach Waterfront, managed by Crescent Hotels & Resorts, is seeking a housekeeping team member. You will clean and maintain guest rooms to brand standards, make beds, replenish supplies, and ensure guest comfort while respecting privacy.

The role offers highly competitive wages and a comprehensive benefits plan for eligible associates and their families, plus 401K matching, flexible scheduling, and employee discounts across Crescent properties.

Responsibilities

• Clean and maintain assigned guest rooms according to hotel and brand standards.
• Make beds, change linens, and replace towels and other room supplies.
• Dust, vacuum, sweep, mop, and sanitize guest rooms, bathrooms, and assigned areas.
• Clean and disinfect bathrooms, including toilets, showers, tubs, sinks, mirrors, and fixtures.
• Replenish guest room amenities, toiletries, linens, and other supplies as needed.
• Empty trash and remove used linens and other items from guest rooms.
• Inspect rooms for cleanliness, damage, maintenance concerns, or missing items and report issues promptly.
• Ensure guest rooms are properly arranged and presented according to hotel standards.
• Respond courteously and professionally to guest requests while maintaining guest privacy and confidentiality.
• Follow proper procedures for handling lost and found items.
• Maintain and organize housekeeping carts and cleaning supplies throughout the shift.
• Use cleaning chemicals and equipment safely and according to established procedures.
• Follow all hotel, Marriott, safety, sanitation, and housekeeping standards.
• Communicate room status, maintenance concerns, and guest requests to the Housekeeping Supervisor or appropriate department.
• Assist with cleaning and maintaining other areas of the hotel as needed.
• Maintain a professional appearance and positive attitude while representing the hotel.
• Perform other duties as assigned by management.

Job description

Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality!

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our housekeeping team. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members (for FT and PT Associates)
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you!
• Discounts with our Crescent managed properties in North America for you & your family members
• Marriott Employee Room Rate Discount Program

Here is what you will be doing each day:

• Clean and maintain assigned guest rooms according to hotel and brand standards.
• Make beds, change linens, and replace towels and other room supplies.
• Dust, vacuum, sweep, mop, and sanitize guest rooms, bathrooms, and assigned areas.
• Clean and disinfect bathrooms, including toilets, showers, tubs, sinks, mirrors, and fixtures.
• Replenish guest room amenities, toiletries, linens, and other supplies as needed.
• Empty trash and remove used linens and other items from guest rooms.
• Inspect rooms for cleanliness, damage, maintenance concerns, or missing items and report issues promptly.
• Ensure guest rooms are properly arranged and presented according to hotel standards.
• Respond courteously and professionally to guest requests while maintaining guest privacy and confidentiality.
• Follow proper procedures for handling lost and found items.
• Maintain and organize housekeeping carts and cleaning supplies throughout the shift.
• Use cleaning chemicals and equipment safely and according to established procedures.
• Follow all hotel, Marriott, safety, sanitation, and housekeeping standards.
• Communicate room status, maintenance concerns, and guest requests to the Housekeeping Supervisor or appropriate department.
• Assist with cleaning and maintaining other areas of the hotel as needed.
• Maintain a professional appearance and positive attitude while representing the hotel.
• Perform other duties as assigned by management.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.