Guest Room Attendant

Mainsail Lodging & Development; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Mainsail Lodging & Development seeks a Guest Room Attendant to maintain room cleanliness and replenish amenities to Marriott standards. The role reports to the Executive Housekeeper within Residence Inn by Marriott franchised properties.

Requirements include a high school diploma and prior hotel cleaning experience, plus strong customer service and the ability to work quickly with minimal supervision. Join a team focused on consistent, exceptional guest care.

Qualifications

• High school diploma or equivalent.
• Previous hotel cleaning experience.
• Strong customer service skills.
• Ability to work quickly and efficiently.
• Ability to take initiative with limited supervision.
• Sense of ownership in your work.

Responsibilities

• Clean guest rooms as assigned: beds, bathrooms, dusting, vacuuming.
• Change and replenish bed linens, towels and amenities.
• Perform deep cleaning tasks as needed.
• Report maintenance or room issues to the Executive Housekeeper.
• Stock and transport housekeeping supply cart daily.
• Dispose of trash and recyclables.
• Respond to guest requests in a timely, friendly manner.
• Perform turndown service as requested.
• Other duties as assigned.

Skills

Hotel cleaning experience

Customer service skills

Fast/efficient work

Initiative with limited supervision

Ownership mindset

Education

High school diploma or equivalent

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. The Guest Room Attendant will be responsible for the overall room cleanliness as well as replenishment of guest amenities to ensure exceptional service to all guests that is consistent and continually in accordance with Residence Inn by Marriott standards, under the franchise of Mainsail Lodging and Development.

What you have

• High school diploma or equivalent
• Previous hotel experience in a cleaning position.
• Strong customer service skills
• Proven experience in working quickly and efficiently
• Ability to take initiative and handle assignments with limited supervision
• A sense of ownership in everything that you do

What you’ll do

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
• Change and replenish bed linens, towels and guest amenities, as needed.
• Perform deep cleaning tasks, as needed.
• Report any maintenance or room issues to the Executive Housekeeper
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform turndown service as requested by guest
• Other necessary duties as reasonably assigned

Physical Demand

• Ability to stand for extended periods of time
• Ability to bend, lift, and pull 50 lbs
• Ability to communicate clearly
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Able to work independently, take direction, and provide direction to others
• Maintain the highest degree of confidentiality

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.