Guest Room Attendant

Four Seasons Hotels Ltd; Puerto Rico; On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Training & Development

Employee Discount

Dry Cleaning for Uniforms

Employee Meals

Job summary

Four Seasons Resort Puerto Rico is seeking a Guest Room Attendant to maintain guest rooms to the highest standards and provide attentive service. You will anticipate guest needs, ensuring rooms are clean and well presented, while being knowledgeable about hotel offerings and amenities.

The role emphasizes personalizing the service experience for each guest, strong attention to detail, and a collaborative spirit in a luxury resort environment on the beautiful Puerto Rico coast.

Qualifications

• One+ year experience in hotel housekeeping is an asset.
• Strong organization skills and eye for detail.
• Strong communication skills.

Responsibilities

• Clean and sanitize guest rooms per procedure.
• Perform room attendant duties in occupied and vacated rooms.
• Provide turndown service for guests.
• Personalize service experience for each guest.

Skills

Hotel housekeeping

Attention to detail

Communication skills

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.

About the role:

The Guest Room Attendant delivers the best Rooms experience for our guests through attention to detail, ensuring all guest rooms are clean and up to standard. This role anticipates, customizes, and services guest’s needs before being asked and is knowledgeable about hotel offerings and amenities.

What you will do:

• Clean, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure

• Performs Room Attendant duties in occupied rooms and check-out rooms

• Provides turndown service for guests

• Find opportunities to personalize the service experience for each guest

What you bring:

• One+ year experience working in hotel housekeeping is considered an asset

• Strong organization skills and an eye for attention to detail

• Strong communication skills

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours:

• Rotating Schedule; Full Time.

Four Seasons is an Equal Opportunity, Affimative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal