Guest Room Attendant

Bally’s Corporation; Dover (DE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

30 days of free rides with DART

Job summary

Bally’s Corporation in Dover, Delaware is seeking a hotel housekeeping professional to ensure rooms and bathrooms are spotless and guest-ready. You will be responsible for detailed cleaning, restocking amenities, and reporting any issues to supervisory staff, while maintaining safety and compliance with policies.

The role requires reliable weekend, holiday, and night availability, strong guest service, and effective communication with team members.

Qualifications

• Excellent customer service and guest interaction skills.
• Clear communication with coworkers and supervisors.
• Ability to understand and follow safety policies.

Responsibilities

• Keeps hotel rooms and bathrooms clean and well maintained.
• Reports damaged or missing guestroom items.
• Notifies turnover status to enable quick room availability.
• Participates in daily inspections with supervisory staff.
• Supports recycling program.

Skills

Customer service

Communication

English proficiency

Job description

• Ensures the hotel rooms and bathrooms are clean. Responsible for all aspects of cleanliness for the entire room, paying attention to details such as window treatments, replenishment of bathroom amenities and room lighting,
• Responsible for immediately reporting any damaged or missing guestroom items to supervisory staff.
• Responsible for immediate notification of completion of a departure room by dialing in the new vacant and ready room status to make the room available as soon as possible to newly arriving guests.
• Participates in daily inspections of section completed with supervisory staff.
• Provides exceptional customer service
• Work safely, following all established safety rules and regulations.
• Communicate effectively with co-workers, supervisors and guests.
• Follow all relevant policies and procedures.
• Complies with the company’s recycling program standards.
• Perform other duties as assigned.
• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
• Must be available to work weekends, holidays, and nights as scheduled

Responsibilities

• Ensures the hotel rooms and bathrooms are clean. Responsible for all aspects of cleanliness for the entire room, paying attention to details such as window treatments, replenishment of bathroom amenities and room lighting,
• Responsible for immediately reporting any damaged or missing guestroom items to supervisory staff.
• Responsible for immediate notification of completion of a departure room by dialing in the new vacant and ready room status to make the room available as soon as possible to newly arriving guests.
• Participates in daily inspections of section completed with supervisory staff.
• Provides exceptional customer service
• Work safely, following all established safety rules and regulations.
• Communicate effectively with co-workers, supervisors and guests.
• Follow all relevant policies and procedures.
• Complies with the company’s recycling program standards.
• Perform other duties as assigned.

Work Environment

• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation

• $18.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Requirements

Role requirements

• Union Representation: Employment in this position is subject to the terms and conditions of the applicable collective bargaining agreement with Unite Here, including union membership requirements where applicable
• Must be able to successfully pass a background check
• Must be able to understand and communicate in English and possess good communication skills.

About Bally's

We're Bally's, and we've always been born to entertain. Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play. But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.