GUEST ROOM ATTENDANT

PENN Entertainment, Inc.; Bossier City (LA); Hybrid; USD 24,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Wellness programs

Job summary

PENN Entertainment, Inc. is seeking a dedicated hotel attendant to clean guest rooms, hallways and related areas in a fast-paced hospitality environment in Bossier City, LA. You will maintain equipment, document duties, and greet guests with courtesy while protecting guest confidentiality.

This role requires a High School diploma or equivalent (preferred) and at least six months of cleaning experience. Willingness to learn and follow safety rules is essential.

Qualifications

• High School Diploma or equivalent preferred.
• Six (6) months of previous cleaning experience preferred.
• Willingness to learn and follow directions.
• Ability to maintain confidentiality and professionalism.
• Operate cleaning equipment including vacuum, mop and broom.

Responsibilities

• Cleans hotel rooms, hallways, linen rooms, and storage areas.
• Maintains and cleans equipment used during shifts.
• Maintains documentation of duties performed during shifts.
• Reports safety hazards or maintenance deficiencies.
• Greet guests with proper salutation and pleasant expression.
• Assist guests with issues within authority to ensure satisfaction.
• Perform duties quietly and orderly.
• Assist house person with department projects as needed.
• Maintain confidentiality in all company matters.

Skills

Cleaning experience

Confidentiality

Safety adherence

Education

High School Diploma or equivalent

Tools

Vacuum cleaners

Cleaning supplies

Mop and broom

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
• Maintains and cleans all equipment used throughout the course of a shift, as directed.
• Maintains proper documentation of all duties accomplished during a working shift, as directed.
• Reports all safety hazards or maintenance deficiencies for proper handling.
• Abides by all security measures.
• Greet all guests throughout the shift with the proper salutation and pleasant expression.
• Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
• Performs all duties in a quiet and orderly manner.
• Assists the house person with department projects, as needed.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent preferred, but not required.
• Six (6) months of previous cleaning experience preferred.
• Willingness to learn and follow directions.
• Ability to maintain a high level of confidentiality and professionalism.
• Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.