Overview
Guest Room Attendant
Guest Room Attendants (GRA) play a significant role by ensuring all guest rooms are cleaned and serviced, providing a comfortable, welcoming, and pleasant experience for guests.
Responsibilities
- Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
- Changing bed linens and making beds.
- Cleaning and polishing furniture in hotel rooms.
- Sweeping, mopping and/or vacuuming all floors in hotel rooms.
- Emptying trash containers, ashtrays, etc. in hotel rooms.
- Reporting any repairs or maintenance needed in the guest rooms or on the hotel floors.
- Ensuring assigned rooms are fully stocked with towels and other bathroom amenities.
- Updating status on guest rooms on assignment sheets to floor supervisors, managers and/or front desk staff.
- Restock and return housekeeping carts to respective areas at the end of shifts.
- Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
- Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
- Performs any other duties as assigned.
Qualifications
- Previous guest service and/or housekeeping experience
- Team Player with a guest first attitude
Pay Range
USD $22.33 - USD $22.33 /Hr.
Tipped Position
This position does not earn tips
Benefits
What we offer you:
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities