Guest Room Attendant

Landry's, LLC.; Atlantic City (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

401K

Employee discounts

Advancement opportunities

Diversity & inclusion

Volunteer opportunities

Job summary

Landry's, LLC. in Atlantic City, NJ seeks a Guest Room Attendant to maintain clean, comfortable guest rooms and provide friendly service.

Responsibilities include cleaning, stocking amenities, reporting repairs, and upholding Gaming Commission regulations and company policies. This is a non-tipped position with competitive wages and benefits.

Qualifications

• Previous guest service and/or housekeeping experience.
• Team player with a guest-first attitude.

Responsibilities

• Provide courteous, professional guest service to guests, visitors, vendors and staff.
• Change bed linens and make beds.
• Clean and polish furniture in hotel rooms.
• Sweep, mop and/or vacuum floors in hotel rooms.
• Empty trash containers and ashtrays in hotel rooms.
• Report repairs or maintenance needs in guest rooms or on hotel floors.
• Stock towels and bathroom amenities in assigned rooms.
• Update status on guest rooms on assignment sheets for supervisors/desks.
• Restock and return housekeeping carts at end of shifts.
• Exhibit conduct per Gaming Commission regulations, laws, and company policies.
• Promote responsible gaming and responsible alcohol service.
• Perform other duties as assigned.

Skills

Guest service

Teamwork

Attention to detail

Communication

Job description

Overview

Guest Room Attendant

Guest Room Attendants (GRA) play a significant role by ensuring all guest rooms are cleaned and serviced, providing a comfortable, welcoming, and pleasant experience for guests.

Responsibilities

• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Changing bed linens and making beds.
• Cleaning and polishing furniture in hotel rooms.
• Sweeping, mopping and/or vacuuming all floors in hotel rooms.
• Emptying trash containers, ashtrays, etc. in hotel rooms.
• Reporting any repairs or maintenance needed in the guest rooms or on the hotel floors.
• Ensuring assigned rooms are fully stocked with towels and other bathroom amenities.
• Updating status on guest rooms on assignment sheets to floor supervisors, managers and/or front desk staff.
• Restock and return housekeeping carts to respective areas at the end of shifts.
• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Performs any other duties as assigned.

Qualifications

• Previous guest service and/or housekeeping experience
• Team Player with a guest first attitude

Pay Range

USD $22.33 - USD $22.33 /Hr.

Tipped Position

This position does not earn tips

Benefits

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities