Guest Reservations Specialist – Luxury Resort Experience

Noble House Hotels & Resorts; Saint Simons (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, Vision insurance

Life insurance

401k plan with employer matching

Complimentary meals

Paid time off and holidays

Parking pass

Staff discounts on food & hotel

Job summary

Noble House Hotels & Resorts is seeking a Reservations Agent for the Jekyll Island properties. You will be the voice of the pre-arrival experience, helping guests plan and book their dream stay with grace and efficiency.

Join a team that values hospitality, attentiveness, and clear communication, with opportunities to upsell accommodations and resort experiences while delivering memorable guest service on the island.

Qualifications

• Experience in hospitality, reservations, or guest-facing roles is preferred.
• Strong communication skills, both verbal and written, with guests and colleagues.
• Ability to manage multiple reservations and inquiries with accuracy.

Responsibilities

• Assist guests with planning and booking stays, ensuring accuracy and courtesy.
• Upsell accommodations, packages, and resort experiences while delivering excellent service.

Skills

Verbal communication

Written communication

Customer service

Upselling

Attention to detail

Multi-tasking

Team player

Problem solving

Tools

Microsoft Office

Reservation software

Job description

Noble House Hotels & Resorts is seeking a Reservations Agent for the Jekyll Island properties. You will be the voice of the pre-arrival experience, helping guests plan and book their dream stay with grace and efficiency.

Join a team that values hospitality, attentiveness, and clear communication, with opportunities to upsell accommodations and resort experiences while delivering memorable guest service on the island.