Guest Relations Specialist/Receptionist

American Senior Communities; Indianapolis (IN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

PTO & holidays

Health insurance

Vision & dental insurance

Telehealth option

401(k) retirement plan

Professional development

Job summary

Rosegate Commons Assisted Living is seeking a Part-Time Guest Relations Specialist to greet visitors and assist residents in a welcoming, caring environment. The role includes handling the telephone system, directing callers, and supporting a positive community experience.

Evening shifts on Mondays and Tuesdays, with occasional additional shifts available, and benefits such as PTO, health/dental/vision insurance options, training, scholarships, and 401(k) plans.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Greets and assists all visitors and residents; operates the telephone system to answer calls and direct callers.
• Builds ongoing relationships with residents and families; fosters communication and ensures ongoing customer satisfaction.

Skills

Customer service

Communication

Telephone etiquette

Relationship building

Education

High school diploma or GED

Job description

Rosegate Commons Assisted Living is now hiring a Part-Time Guest Relations Specialist! Monday and Tuesday evenings per week and occasional additional shift opportunities.

What will you be doing and how will you make a difference at American Senior Communities?

• Making a difference in the lives of the patients we serve by providing them care and compassion.
• The Guest Relations Specialist greets and assists all visitors and residents to the community, and operates the telephone system to answer incoming calls and direct callers to appropriate personnel. The Guest Relations Specialist is committed to building on-going relationships with the residents and families, foster communication and ensures ongoing customer satisfaction.

What’s in it for you? Benefits and perks include:

• Earn some of the best wages in the market!
• Access a portion of your earned wages before payday with PayActiv
• Paid Time Off (PTO), holiday pay and opportunities to earn additional PTO
• Medical, vision & dental insurance with Telehealth option and flex spending accounts
• Paid training, skills certification & career development support
• Continued education opportunities with company-sponsored scholarship programs
• Tuition reimbursement and certification reimbursement
• 401(k) retirement plan options
• Lucrative Employee Referral Bonus program
• Employee assistance program & wellness support
• Retail, food & entertainment discounts, and so much more
• Full-Time and Part-Time Benefits may vary, terms and conditions apply

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

About Our Senior Living Division

Our Senior Living Division offers team members the opportunity to advance their career while working in a fast paced and rewarding environment. We take pride in offering our residents more than just a place to rest their head. As a member of the Senior Living division, you will have the opportunity to use your skills to enhance the lifestyles of our residents and help them explore their passions. Our whole-person centered care focuses on nurturing the physical, emotional, mental, social and spiritual well-being of our residents. The hands-on experience you will gain allows you the opportunity to create meaningful relationships with your team and our residents.

We are Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.