Guest Relations Intern — Front Desk & Guest Experience, Paid

Southernhospitalityinternshipprogram; Pigeon Forge (TN); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Competitive wage

Free and reduced admission to attractions

Job summary

A hospitality internship program located in Pigeon Forge, TN, is seeking interns to engage with guests and ensure satisfaction. Interns will work closely with management to provide exceptional service and learn about hotel operations. Responsibilities include accurate guest check-ins, handling inquiries, and maintaining a friendly demeanor. Interns earn a competitive wage of $17 per hour alongside perks like free admissions to local attractions. This program is ideal for those looking to build skills in a fast-paced hospitality environment.

Qualifications

• Ability to handle guest concerns and inquiries with professionalism.
• Skills in using booking and management systems effectively.
• Experience in a customer-facing role is beneficial.

Responsibilities

• Serve as a friendly representative to guests and vendors.
• Execute front desk policies and procedures accurately.
• Complete all required paperwork on time.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

A hospitality internship program located in Pigeon Forge, TN, is seeking interns to engage with guests and ensure satisfaction. Interns will work closely with management to provide exceptional service and learn about hotel operations. Responsibilities include accurate guest check-ins, handling inquiries, and maintaining a friendly demeanor. Interns earn a competitive wage of $17 per hour alongside perks like free admissions to local attractions. This program is ideal for those looking to build skills in a fast-paced hospitality environment.