Guest Experience Host & Cashier - Steakhouse

Boyd Gaming Corporation; Saint Charles (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Host/Cashier for the Alder & Birch Steakhouse NEW OUTLET in Saint Charles, Missouri. This full-time role focuses on greeting guests, seating guests promptly, and handling all sales transactions with accuracy.

You will maintain a welcoming atmosphere, provide information about Boyd Gaming services, and manage reservations while delivering outstanding guest service in a fast-paced environment.

Qualifications

• Greet guests and seat them promptly; communicate wait times.
• Provide information on Boyd Gaming services and facilities.
• Manage guest waiting lists or reservations with accuracy.
• Handle inquiries by phone or in person and assist guests well.
• Maintain stock levels and ensure a clean front-of-house area.
• Use a cash register and make correct change.
• Read tickets and process payments accurately.
• Pass background checks and be at least 18 years old.

Responsibilities

• Greets guests in a friendly, courteous manner and arranges seating; monitors room atmosphere.
• Provides information on Boyd Gaming services and facilities to guests.
• Quotes accurate waiting times and manages guest waiting lists or reservations.
• Answers telephones and handles guest inquiries in person or by telephone.
• Checks supplies and ensures adequate stock levels.
• Responsible for the security and accuracy of assigned bank and for cash handling.
• Uses a cash register and makes correct change.
• Assists with cleaning and resetting tables and napkins as required.
• Must pass background check and be 18 years of age.
• Delivers superior internal and external guest service.

Skills

Guest service

Cash handling

Communication

Front desk operations

Cash register

Tools

Cash register

Job description

Boyd Gaming Corporation is seeking a Host/Cashier for the Alder & Birch Steakhouse NEW OUTLET in Saint Charles, Missouri. This full-time role focuses on greeting guests, seating guests promptly, and handling all sales transactions with accuracy.

You will maintain a welcoming atmosphere, provide information about Boyd Gaming services, and manage reservations while delivering outstanding guest service in a fast-paced environment.