Guest Relations - Civic Center

City of Commerce City; Denver (CO); On-site; USD 23,000 - 28,000; Part time

Job summary

City of Commerce City is hiring a Guest Relations representative in the City Clerk's office to greet visitors, provide accurate information, and support staff with front-desk operations.

Under the Deputy City Clerk, you’ll handle cash and basic cashiering, assist with administrative tasks, operate Windows PCs and MS Office, and resolve issues with courtesy. Bilingual in Spanish is preferred, and the schedule is Monday–Friday 8 am–2:30 pm (unpaid 30-minute lunch).

Qualifications

• High school diploma or equivalent.
• Minimum one-year cash handling experience.
• Minimum one-year customer service experience.
• PC knowledge and skills in Windows and MS Office.
• Must obtain passport certification within 30 days of hire.
• Must obtain notary within 90 days of hire.

Responsibilities

• Provide exceptional customer service at the front desk and assist visitors with information and directions.
• Handle administrative tasks and use Windows PCs and computerized cash registers.

Skills

Customer service

Cash handling

Conflict resolution

Bilingual Spanish

Education

High school diploma or equivalent

Passport certification within 30 days of hire

Notary within 90 days of hire

Tools

Windows

MS Office

Cash registers

Job description

Hiring salary is dependent upon experience. Hiring Range $17.06 - $20.75 / Hourly

Bilingual in Spanish is preferred.

We are hiring for a Guest Relations position in our City Clerk's office! Under the guidance of the Deputy City Clerk, you'll play a vital role in providing exceptional customer service at our Front Desk while managing various administrative tasks. We’re looking for a collaborative team player who thrives in a fast-paced environment and is dedicated to helping citizens and fellow employees with accurate information and support. If you have strong human relations skills, a knack for conflict resolution, and proficiency in operating Windows PCs and computerized cash registers, we want to hear from you!

Hours for this position:

Monday - Friday - 8 am - 2:30 pm (unpaid 30-minute lunch)

We are an equal-opportunity employer and welcome applicants from all backgrounds and experiences. We believe an inclusive workforce is essential to our success, and we are committed to creating a supportive, welcoming work environment for all our employees.

• High school diploma or equivalent
• Minimum one-year cash handling experience
• Minimum one-year customer service experience
• PC computer knowledge and skills in Windows and MS Office
• Must obtain passport certification within 30 days of hire
• Must obtain notary within 90 days of hire

The City of Commerce City is an equal-opportunity employer.