Guest-Obsessed Shift Leader - Flexible Hours

Biscuitville; Eden (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

401k with company match

Flexible hours

Job summary

Biscuitville FRESH SOUTHERN® in Eden, NC seeks a guest-obsessed Shift Leader to coach a fast-paced team and ensure top guest satisfaction. You will model brand standards, guide daily operations, and help maintain clean, safe service during the early hours.

Ideal candidates will lead by example, communicate clearly, and support scheduling that accommodates family and school commitments. This role offers growth opportunities and a friendly team atmosphere in a beloved southern brand.

Qualifications

• High school diploma or GED.
• Valid driver’s license and ability to pass a criminal background check.
• Reliable transportation for daily tasks such as errands, bank deposits, etc. Local travel required.
• Ability to operate computer systems including emailing and creating, printing, and saving documents.
• Ability to lift and carry up to 50 pounds.
• Bending, reaching, twisting, turning, grasping, pushing, pulling, and walking involved.

Responsibilities

• Coach your team to ensure order accuracy, speed, high food quality and correct temperatures are achieved daily.
• Set an example for Team Members by following all company standards and policies including Code of Conduct, Attendance and Uniform policy.
• Help develop crew members to gain new knowledge and skills for higher levels of responsibility.
• Act as a leader in Biscuitville and in the community.
• Create a friendly atmosphere for customers by visiting the dining room.
• Assist in operating costs and cash control.
• Ensure proper inventory levels through accurate ordering.
• Make employees feel part of the Biscuitville family.
• Fill in for crew positions as needed (Biscuit Maker, Wrapper, Cashier, Cook).

Skills

Leadership

Team coaching

Customer service

Computer literacy

Education

High school diploma or GED

Tools

Email and document creation

Job description

Biscuitville FRESH SOUTHERN® in Eden, NC seeks a guest-obsessed Shift Leader to coach a fast-paced team and ensure top guest satisfaction. You will model brand standards, guide daily operations, and help maintain clean, safe service during the early hours.

Ideal candidates will lead by example, communicate clearly, and support scheduling that accommodates family and school commitments. This role offers growth opportunities and a friendly team atmosphere in a beloved southern brand.