Guest-Obsessed Barista & Team Player

Coffee & Bagel Brands; San Quentin (CA); On-site; USD 15,000 - 26,000; Full time

Job summary

Caribou Coffee is hiring a Team Member to deliver day-making experiences through exceptional guest service and handcrafted beverages. You will embody our purpose and core values in every interaction, helping guests feel welcome while supporting the store’s smooth operation.

The role includes greeting guests, making recommendations, handling orders and cash, and maintaining cleanliness and organization. Prior experience in restaurant/retail is preferred; 16+ years old required.

Qualifications

• Required: Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.

Responsibilities

• Provides incredible Guest Service by developing personal ongoing relationships with guests.
• Practices active listening and connection.
• Anticipates guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality.
• Makes enthusiastic and knowledgeable recommendations to delight guests.
• Hand‑crafts beverages to order per Caribou SOPs.
• Heats, prepares, and serves Caribou food offerings to SOPs.
• Takes guest orders & manages cash drawer and follows cash handling policies.

Skills

Guest service

Teamwork

Communication

Job description

Caribou Coffee is hiring a Team Member to deliver day-making experiences through exceptional guest service and handcrafted beverages. You will embody our purpose and core values in every interaction, helping guests feel welcome while supporting the store’s smooth operation.

The role includes greeting guests, making recommendations, handling orders and cash, and maintaining cleanliness and organization. Prior experience in restaurant/retail is preferred; 16+ years old required.