Guest-Obsessed Barista & Team Player

Caribou Coffee; Fargo (ND); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Fargo, North Dakota is seeking a Team Member to deliver exceptional guest service, craft hand-made beverages, and bring Caribou’s Purpose and Values to life with every interaction. You’ll be at the core of the experience, creating day-making moments for Guests and supporting teammates.

No previous experience required. You’ll join a friendly, energetic team, learn standard recipes, work a flexible schedule, and grow with us as we serve the community with great coffee and a

Qualifications

• Must be at least 16 years old.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs
• Excellent customer service mindset
• Ability to thrive in a fast-paced environment
• Passion for coffee, hospitality, and being part of a team

Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked
• Makes recommendations to Guests grounded in real product knowledge, not just a script
• Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly
• Takes direction from leaders and understands the team is balancing multiple priorities at once
• Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent attendance
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love
• Brings exceptional and engaging energy to the shift, making fun happen with teammates, and for Guests
• Approaches the role with a learner's mindset, always looking to sharpen skills and improve
• Shows up as a dependable teammate, staying steady under pressure and asking for help when needed
• Takes ownership of the impact they have on the people around them

Skills

Excellent customer service mindset

Flexible schedule

Fast-paced environment

Passion for coffee

Job description

Caribou Coffee in Fargo, North Dakota is seeking a Team Member to deliver exceptional guest service, craft hand-made beverages, and bring Caribou’s Purpose and Values to life with every interaction. You’ll be at the core of the experience, creating day-making moments for Guests and supporting teammates.

No previous experience required. You’ll join a friendly, energetic team, learn standard recipes, work a flexible schedule, and grow with us as we serve the community with great coffee and a