Guest Lead

Altar'd State; Wilmington (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive base pay

Paid Volunteer Time

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Stand Out For Good, Inc. is seeking a Guest Lead in Wilmington, NC to deliver exceptional guest service and drive store goals in a part-time role. You will help maintain visual presentation, coach associates, and ensure operational compliance under Store Leadership.

The position emphasizes guest experience, teamwork, accountability, and adherence to brand standards, with a focus on positive change and customer satisfaction. This is a growth-driven retail leadership opportunity.

Qualifications

• Must be at least 20 years of age.
• Previous retail experience preferred.
• Physical ability to perform tasks including standing, walking, climbing stairs, and lifting up to 30 pounds.

Responsibilities

• Consistently delivers an exceptional guest experience.
• Adheres to guest service standards and supports store leadership.
• Coaches associates on guest interactions and performance.
• Maintains a clean, presentable store environment; assists with merchandising.
• Assists opening/closing procedures and follows loss prevention policies.
• Acts as a leader on duty as needed and upholds the Code of Conduct.

Skills

Guest service

Leadership

Job description

## Guest LeadApply: Wilmington, NC: Part time: Posted Today: SOSJ12766179 - Mayfaire Town Center - Wilmington, NC**Who Are We?**Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.**Our Mission**\"Stand Out. For Good\". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.**Position Overview** Reporting to Store Leadership, the Guest Lead plays an important role in delivering and directing the activities required to achieve store goals. These activities include providing exceptional guest service, maintaining compelling visual presentations, ongoing associate development and effective operational compliance.## What We Offer* Competitive base pay* Paid Volunteer Time* Paid Time Off* Generous associate discount* 401k with company match* Advancement opportunities## Primary Responsibilities* Consistently delivers an exceptional guest experience* Consistently adheres to Altar'd State's guest service standards* Acts as a positive role model, contributes to a culture of teamwork* Coaches associates on guest interactions, recognizes great performance* Demonstrates accountability and ownership of behaviors and results* Embraces feedback and uses it to drive positive change* Embraces change, leads through conflict and treats others with respect* Maintains a clean and presentable store environment* Assists in the construction of merchandising and window displays* Represents the brand well by adhering to dress and grooming standards* Completes opening/closing procedures as directed by management* Adheres to loss prevention policies and procedures* Participates in walk-throughs, communicates successes and opportunities* Serves as leader on duty as needed* Adheres to organizational Code of Conduct## Qualifications* Must be at least 20 years of age* Previous retail experience preferred* Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.**Stand Out For Good, Inc.** is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.