Guest Lead

Altar'd State; Chattanooga (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Volunteer time off

Paid time off

Discount

401k with company match

Advancement opportunities

Job summary

Altar'd State in Chattanooga, TN is seeking a part-time Guest Lead to support store leadership in delivering exceptional guest experiences, maintaining visual presentations, and driving store goals.

You will coach associates, model teamwork, uphold guest-service standards, and handle opening/closing procedures while keeping a clean, presentable store and ensuring loss-prevention policies are followed.

Qualifications

• Must be at least 20 years of age.
• Previous retail experience preferred.

Responsibilities

• Deliver an exceptional guest experience.
• Adhere to guest service standards.
• Coach associates on guest interactions.
• Represent the brand with dress and grooming.
• Open/close procedures as directed by management.
• Maintain a clean, presentable store.

Skills

Customer service

Team leadership

Merchandising

Communication

Job description

## Guest LeadApply: Chattanooga, TN: Part time: Posted Today: SOSJ12717207 - Hamilton Place Mall - Chattanooga, TN**Who Are We?**Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.**Our Mission**\"Stand Out. For Good\". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.**Position Overview** Reporting to Store Leadership, the Guest Lead plays an important role in delivering and directing the activities required to achieve store goals. These activities include providing exceptional guest service, maintaining compelling visual presentations, ongoing associate development and effective operational compliance.## What We Offer* Competitive base pay* Paid Volunteer Time* Paid Time Off* Generous associate discount* 401k with company match* Advancement opportunities## Primary Responsibilities* Consistently delivers an exceptional guest experience* Consistently adheres to Altar'd State's guest service standards* Acts as a positive role model, contributes to a culture of teamwork* Coaches associates on guest interactions, recognizes great performance* Demonstrates accountability and ownership of behaviors and results* Embraces feedback and uses it to drive positive change* Embraces change, leads through conflict and treats others with respect* Maintains a clean and presentable store environment* Assists in the construction of merchandising and window displays* Represents the brand well by adhering to dress and grooming standards* Completes opening/closing procedures as directed by management* Adheres to loss prevention policies and procedures* Participates in walk-throughs, communicates successes and opportunities* Serves as leader on duty as needed* Adheres to organizational Code of Conduct## Qualifications* Must be at least 20 years of age* Previous retail experience preferred* Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.**Stand Out For Good, Inc.** is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.