Guest Laundry & Linen Specialist

Holiday Inn Express and Suites; Centerville (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Holiday Inn Express is seeking a Laundry Attendant to manage daily laundry operations on-site, handle linens, and support housekeeping in a fast-paced hotel environment. The role requires teamwork, attention to detail, and adherence to safety protocols.

Responsibilities include maintaining the daily sheet, sorting and processing laundry, and assisting teammates while ensuring cleanliness and confidentiality of guest information.

Qualifications

• Workload varies based on business level.
• Be able to multi-task, organize and prioritize tasks on an hourly and daily basis.
• Ability to work well with others in a team environment.
• Ability to work well under time constraints- remain calm under pressure.
• Follow directions effectively.
• Work with minimal supervision.
• Maintains confidentiality of guests and hotel information.

Responsibilities

• Maintain and update the laundry assignment daily sheet.
• Comply with all departmental policies, procedures, and standards.
• Perform light and deep cleaning of the laundry facility (sweep, mop, dust, vacuum, polish washers).
• Sort dirty linen from linen closets.
• Record, send out, receive and organize guest, employee, and household dry cleaning.
• Replace records and dispose of empty chemical drums.
• Fold and organize bed linens and guest room items.
• Spot treat and process stained linens.
• Monitor timing and load balance of washers and dryers.
• Keep the laundry facility organized, safe and clean.
• Assist team members when needed.
• Report and record any lost and found items.
• Respond to room attendant and supervisor calls promptly.
• Follow safety and sanitation procedures.
• Report damages or malfunctioning equipment to supervision.
• Assist in daily linen counts for inventories.

Skills

Multi-tasking

Teamwork

Time management

Follow directions

Calm under pressure

Minimal supervision

Confidentiality

Job description

Holiday Inn Express is seeking a Laundry Attendant to manage daily laundry operations on-site, handle linens, and support housekeeping in a fast-paced hotel environment. The role requires teamwork, attention to detail, and adherence to safety protocols.

Responsibilities include maintaining the daily sheet, sorting and processing laundry, and assisting teammates while ensuring cleanliness and confidentiality of guest information.