Guest‑Focused Team Member | Flexible Hours & Growth

Steak 'n Shake Kentwood; Kentwood (MI); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

Accident

401(k) with 4% Employer Safe-Harbor

Job summary

Steak 'n Shake Kentwood is seeking a Team Member to join our fast-paced, hospitality-driven team in Kentwood, MI. You’ll help deliver high-energy service, take orders (including kiosk assistance), and keep guests coming back for our burgers and shakes.

We offer a friendly environment with flexible scheduling, paid training, and opportunities for career growth. Eligible benefits include medical, dental, vision, and a competitive 401(k) plan, among others.

Qualifications

• Customer service skills and a friendly demeanor are required.
• Ability to work in a fast-paced, high-energy environment.
• Willingness to learn and follow brand standards.

Responsibilities

• Greet guests with a genuine smile and provide friendly service.
• Take orders accurately, including kiosk assistance.
• Maintain clean, organized work areas and assist teammates.
• Handle guest questions and ensure guest satisfaction.
• Follow all brand standards for food safety and dress code.
• Assist with training and onboarding of new team members.
• Stay flexible and dependable during busy shifts.
• Stand for long periods and lift up to 50 lbs as needed.

Skills

Customer service

Team player

Reliability

Positive attitude

Multitasking

Job description

Steak 'n Shake Kentwood is seeking a Team Member to join our fast-paced, hospitality-driven team in Kentwood, MI. You’ll help deliver high-energy service, take orders (including kiosk assistance), and keep guests coming back for our burgers and shakes.

We offer a friendly environment with flexible scheduling, paid training, and opportunities for career growth. Eligible benefits include medical, dental, vision, and a competitive 401(k) plan, among others.