Guest-Focused Team Member: Fast-Paced Quick Service

Harri; Cleveland (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Vision

Life & Disability

401(k) with 4% Employer Match

Flexible Scheduling

Meal Discounts

Paid Training

Discount Program

Next Day Pay

Employee Assistance Program

Job summary

Steak ’n Shake is hiring a Team Member in Cleveland, OH, offering up to $17.25 per hour. You’ll greet guests, take orders, and help deliver a friendly, energetic dining experience. This role emphasizes hospitality, reliability, and teamwork in a fast-paced environment.

The position includes a comprehensive benefits package and opportunities for growth as part of a long-standing brand in quick-service dining.

Qualifications

• Positive, cheerful attitude and customer-service mindset.
• Team-oriented with strong interpersonal skills.
• Detail-oriented and able to multitask during busy shifts.

Responsibilities

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold Steak ’n Shake vision and values
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with the team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow brand standards for food-safety, cleanliness, and dress code
• Stand and work on your feet for several hours

Skills

Positive attitude

Team player

Customer service

Multitasking

Job description

Steak ’n Shake is hiring a Team Member in Cleveland, OH, offering up to $17.25 per hour. You’ll greet guests, take orders, and help deliver a friendly, energetic dining experience. This role emphasizes hospitality, reliability, and teamwork in a fast-paced environment.

The position includes a comprehensive benefits package and opportunities for growth as part of a long-standing brand in quick-service dining.