Guest-Focused Surveillance Technician

Bally's; Baton Rouge (LA); On-site; USD 27,000 - 39,000; Full time

Job summary

Bally's in Baton Rouge, LA seeks a surveillance associate to build guest relations and monitor all camera-covered areas across shifts. You will ensure asset protection, comply with gaming regulations, and maintain CCTV equipment.

Preferred candidates have an IT-related degree, two years of surveillance experience, and strong teamwork and communication skills. High school diploma or GED is required. Gaming industry experience is a plus.

Qualifications

• Associate’s degree in information technology or related field preferred.
• Two years of surveillance experience or equivalent preferred.
• High school diploma or GED required.
• Gaming industry experience preferred.

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable.
• Ensure protection of assets, team members, and guests and comply with regulations through surveillance deployment.
• Repair and maintain all surveillance CCTV equipment.
• Oversee on-site work with external vendors as needed.
• Monitor casino areas under camera coverage, including games and counts.

Skills

Guest relations

Surveillance systems

Regulatory compliance

Vendor management

Teamwork

Communication skills

Education

Associate's degree in information technology

High school diploma or GED

Tools

CCTV equipment

Surveillance software

Job description

Bally's in Baton Rouge, LA seeks a surveillance associate to build guest relations and monitor all camera-covered areas across shifts. You will ensure asset protection, comply with gaming regulations, and maintain CCTV equipment.

Preferred candidates have an IT-related degree, two years of surveillance experience, and strong teamwork and communication skills. High school diploma or GED is required. Gaming industry experience is a plus.