Guest-Focused Spa Operations Coordinator

Enchantment Resort; Sedona, Northern (AZ, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Enchantment Resort is seeking a guest-focused front desk associate for Mii amo Spa operations in Sedona, AZ. You will handle reservations, confirmations, and guest communications while maintaining privacy and a warm, personalized touch.

Applicants should be fluent in English, professional, and able to balance multiple tasks in a fast-paced environment. A high standard of grooming and strong computer skills are required to support daily operations.

Qualifications

• Fluent English and empathetic, authentic communication required for a high-touch environment.
• Prior guest service experience is desirable and beneficial.
• Must be neat, well-groomed and professional at all times.

Responsibilities

• Greet guests and teammates warmly, anticipating needs before they ask.
• Use guest names and connect authentically with each person.
• Be knowledgeable about Spa Suites, Enchantment offerings, and property layout.
• Stay informed about today's schedule and guest needs to support the team.
• Assist with booking, confirmations, notes, and guest check-in/out while protecting privacy.
• Communicate effectively between departments to ensure smooth operations.
• Maintain a safe, clean, and organized work environment.

Skills

English fluency

Guest services

Communication skills

Professional attitude

Education

High School Diploma

Tools

Computer skills

Job description

Enchantment Resort is seeking a guest-focused front desk associate for Mii amo Spa operations in Sedona, AZ. You will handle reservations, confirmations, and guest communications while maintaining privacy and a warm, personalized touch.

Applicants should be fluent in English, professional, and able to balance multiple tasks in a fast-paced environment. A high standard of grooming and strong computer skills are required to support daily operations.