Guest-Focused Server & Upsell Pro

Out West Restaurant Group Career Center; Roseville (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid sick leave

Meal discounts

Growth opportunities

Employee Assistance Program (EAP)

Job summary

Out West Restaurant Group Career Center is hiring for an Outbacker role in California. This position is hourly and non-exempt, with eligible tips and benefits. You will deliver a memorable dining experience, upsell menu items, and support guest satisfaction through attentive service.

The role emphasizes teamwork, food safety, and the ability to work in a fast-paced environment. Growth opportunities and a hospitable culture are highlighted in the posting.

Qualifications

• Must be at least 18 years old to sell alcohol.
• Ability to lift, carry or move up to 30 lbs.
• Able to work in hot and cold environments.
• Able to walk and stand for extended periods of time, up to 8 hours per shift.
• Frequent bending, reaching, kneeling, squatting, and stooping.
• Manual dexterity to handle glassware, utensils, and technology systems.
• Ability to move quickly in a fast-paced environment.
• For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date).

Responsibilities

• Responsible for exceeding customer expectations by providing friendly, prompt, and attentive service, guided by each guest’s preferences and cues.
• Demonstrates strong knowledge of our food and drink menu and confidently recommends, upsells, and supports guests’ order selections.
• Prepares food and condiments adhering to Outback standards.
• Ensures accurate guest orders to deliver a satisfying experience. Busses tables, delivers food and beverages, and ensures every opportunity to WOW a customer is complete.
• Teamwork is essential and required by all Outbackers.
• Strong commitment to high standards in food safety, cleanliness, job safety, and sanitation.

Skills

Friendly service

Prompt service

Attentive service

Guest-focused

Teamwork

Job description

Out West Restaurant Group Career Center is hiring for an Outbacker role in California. This position is hourly and non-exempt, with eligible tips and benefits. You will deliver a memorable dining experience, upsell menu items, and support guest satisfaction through attentive service.

The role emphasizes teamwork, food safety, and the ability to work in a fast-paced environment. Growth opportunities and a hospitable culture are highlighted in the posting.