Guest-Focused Server for Fine & Casual Dining

Hyatt Regency

Rio Rancho (NM)

On-site

USD 17,000 - 28,000

Full time

7 days ago

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Benefits offered by this job

Medical, Dental, Vision coverage

Free meals during shift

12 free nights per year at Hyatt

Job summary

Hyatt Regency Tamaya Resort and Spa in New Mexico invites you to join a team delivering warm, attentive service in a premier hospitality setting. You will greet guests, present menus, take orders, and ensure timely delivery with care; maintain clean stations and assist teammates during busy periods.

This role emphasizes guest satisfaction, teamwork, and adherence to safety standards, with opportunities for growth across Hyatt’s global portfolio.

Qualifications

Desire to satisfy others in a fast paced environment.
Refined verbal communication skills.
Must have physical stamina to lift moderate amounts of weight.
Ability to stand for long periods.

Responsibilities

Provide warm, attentive, and professional service to all guests across outlets.
Greet guests promptly, present menus, answer questions, and offer recommendations.
Take accurate food and beverage orders and enter them into the POS system.
Deliver food and drinks in a timely manner with proper presentation.
Maintain clean, organized, and stocked service stations and dining areas.
Monitor guest satisfaction and resolve issues or elevate concerns as needed.
Process payments accurately and follow cash-handling procedures.
Support team during busy periods, including running food and restocking supplies.
Follow health, safety, and sanitation standards to maintain a clean work environment.
Represent the resort with professionalism and a guest-first mindset.