Guest-Focused Server & Bar Service Expert

Bally's; Baton Rouge (LA); On-site; USD 10,000 - 11,000; Full time

Job summary

Bally's in Baton Rouge is seeking a guest-service team member to greet guests, take and deliver orders, and ensure accurate payment and balance at the POS. You will maintain clean work areas and stock, while following liquor laws and safety rules.

The role requires strong guest interaction, teamwork with front and back of house, and a commitment to delivering exceptional service in a fast-paced environment.

Qualifications

• Experience in customer service preferred.
• Able to work in a fast-paced environment.
• Must comply with liquor laws and health regulations.

Responsibilities

• Participate in departmental and company meetings.
• Provide exceptional customer service and greet guests.
• Serve food and drinks accurately per guest requests.
• Check guest IDs to verify 21+ before serving alcohol.
• Know the products offered by the company.
• Operate the POS system and ring items accurately.
• Ensure accurate payment processing and balance the cash drawer.
• Communicate effectively with front of house and back of house teams.
• Follow attendance policy and workplace rules.
• Maintain stocked, clean, and organized workstations.
• Adhere to all liquor laws and health department rules.
• Assist with other duties as assigned.

Skills

Excellent customer service

POS system proficiency

Team collaboration

Product knowledge

Tools

POS system

Job description

Bally's in Baton Rouge is seeking a guest-service team member to greet guests, take and deliver orders, and ensure accurate payment and balance at the POS. You will maintain clean work areas and stock, while following liquor laws and safety rules.

The role requires strong guest interaction, teamwork with front and back of house, and a commitment to delivering exceptional service in a fast-paced environment.