Guest-Focused Server - Bar & Dining (Tips)

Bally's Corporation; Rock Island (IL); On-site; USD 12,000 - 21,000; Full time

Job summary

Bally's Corporation in Rock Island, IL, is seeking a friendly bartender to deliver exceptional guest service across bar and dining areas. You will take orders, handle transactions, maintain clean workstations, and stay aware of promotions and events to upsell and ensure a high-energy service culture.

The position involves flexible shifts, working in a lively casino environment, handling intoxicated guest situations professionally, and adhering to all regulations and company policies; TIPS

Qualifications

• Customer service experience in fast-paced environments.
• Strong communication and guest interaction skills.
• Fluent in English with good written and verbal abilities.

Responsibilities

• Develops and maintains a service culture to ensure superior guest service.
• Take guest orders accurately and promptly, using guest names when possible.
• Keep work areas clean and organized; operate bar equipment daily maintenance.
• Pre-buss tables, clear dirty dishes, and assist with restocking and inventory as needed.
• Assist with receiving funds and handling transactions for beverage charges.
• Remain knowledgeable about promotions and events to upsell where appropriate.
• Adhere to all policies and procedures and comply with regulatory requirements.

Skills

Customer service

Communication

English fluency

Education

High School (preferred)

Job description

Bally's Corporation in Rock Island, IL, is seeking a friendly bartender to deliver exceptional guest service across bar and dining areas. You will take orders, handle transactions, maintain clean workstations, and stay aware of promotions and events to upsell and ensure a high-energy service culture.

The position involves flexible shifts, working in a lively casino environment, handling intoxicated guest situations professionally, and adhering to all regulations and company policies; TIPS