Guest-Focused Server Assistant | Fast-Paced Dining

Hyatt Hotels Corporation; Austin, Northern (TX, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Career growth

Referral bonuses

Healthcare benefits

Free room nights

Free parking

Bus pass discounts

Paid time off

Employee assistance

Retail discounts

Job summary

Hyatt Regency Austin is seeking a Server Assistant for Ripple & Roots, a brand-new lunch, dinner and bar outlet. You will support servers, keep the dining room clean and properly set, and communicate with the Ripple & Roots team to ensure smooth service.

Ideal candidates bring attention to detail, enjoy teamwork, and have prior restaurant experience. This entry-level role offers opportunities to grow within Hyatt's renowned culture and benefits package.

Qualifications

• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong communication and teamwork skills.
• Positive attitude and willingness to assist guests and colleagues.
• Ability to anticipate guest and server needs.
• Ability to stand for long periods and lift/push moderate weight.
• Valid TABC and Food Handler Certifications required.
• Open availability required.

Responsibilities

• Assist servers to create memorable guest experiences in Ripple & Roots.
• Keep dining room clean, set, and organized.
• Communicate effectively with Ripple & Roots team.
• Provide attentive support service to guests.

Skills

Fast-paced environment

Communication

Teamwork

Guest service

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Server Assistant - Ripple & Roots (Full-Time)

US - TX - Austin

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

At Hyatt Regency Austin, we believe our guests choose us because of our caring and attentive colleagues who are dedicated to delivering thoughtful service and creating meaningful experiences. We carry that same philosophy into how we care for our colleagues. We’re looking for passionate, curious, and hospitality-driven individuals to join our growing team. Whether you’re in the kitchen or on the floor, every role contributes to our mission of delivering food that tells a story and service that feels like home.

Be part of something deeply rooted and refreshingly new.

We are proud to share thatHyatt is a certified Great Place to Work®and has been named to theFortune 100 Best Companies to Work For® list in the United States—reflecting our commitment to fostering a culture of inclusion, support, and opportunity.

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The Server Assistant will help our servers create memorable guest experiences in our brand-new lunch, dinner, and bar outlet, Ripple & Roots. This role is all about ensuring service is smooth by providing attentive support service to guests, maintaining a clear, clean, and properly set dining room, and communicating with the Ripple & Roots team. The right person will have great attention to detail, work well in teams, and have previous restaurant experience. If you enjoy working with people and being part of a fun, dynamic restaurant, we’d love to have you on board.

At Ripple & Roots, we honor centuries-old Texas culinary traditions while embracing the rich cultural diversity that defines our state. Our menu is a bold celebration of flavor, drawing inspiration from the cooking heritage of Native Americans, the Old South, Latinos, and Asians—brought together in a way that only Ripple and Roots can deliver.

From charming coastal towns to vibrant metropolitan centers, we’ve captured the essence of Texas through locally sourced, thoughtfully curated ingredients that reflect the land and its people. Our cuisine is sophisticated yet familiar, artfully prepared to excite the senses while offering the warmth of home.

Set in an elegant yet approachable environment, Ripple & Roots offers a unique dining experience—where bold flavors, refined presentation, and laid-back hospitality come together seamlessly. Our eclectic ambiance is designed to feel both upscale and inviting, a perfect setting for guests to relax, connect, and savor something truly special.

BENEFITS! | Our colleagues enjoy:

Career Growth and Advancement– Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level

Referral Bonuses up to$500.00 -for bringing new members to our team

Benefits Including Healthcare, Vision and Dental-after 30 days of service

Free and Discounted Room Nights- atHyatt Hotels around the world

Free Parking–Downtown Austin in our on-site garage!

Discounted Bus Passes– subsidized by Hyatt, paid through payroll deduction

Paid Time Off– after 90 days of service

Employee Assistance– Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources

Discounts at various retailers– at Headspace, Apple, AT&T, Verizon and More

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Ability to work in a fast-paced environment while maintaining attention to detail

Strong communication and teamwork skills

Positive attitude and willingness to assist both guests and colleagues

Ability to anticipate guest and server needs

Ability to stand for long periods of time; ability lift/push/pull/carry a moderate amount of weight.

Valid TABC and Food Handler Certifications are required for this position

Open availability is required for this position

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