Guest-Focused Server Assistant & Busser

Ugly-Dumpling-4; Town of Hempstead (NY); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Ugly Dumpling in New York is hiring Server Assistants to back up the server team and ensure a smooth dining experience for guests. Responsibilities include clearing and resetting tables, delivering food, and assisting in maintaining a clean and welcoming dining area.

The role emphasizes quick, attentive service, strong teamwork, and adherence to health and safety standards. A flexible schedule, including evenings and weekends, is required.

Qualifications

• Prior experience as a busser, food runner, or in a similar role is a plus, but not required.
• Entry-level candidates with a strong work ethic are welcome.
• Excellent communication and interpersonal skills.
• Strong sense of urgency, organization, and ability to multitask.
• Strong customer service orientation and attention to detail.
• Ability to stand and walk for extended periods (up to 8-10 hours per shift).
• Ability to lift and carry up to 25-50 pounds.
• Frequent bending, reaching, and repetitive movements in a fast-paced environment.
• Ability to work in varying conditions, including heat, cold, and noise.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Compliance with Ugly Dumpling’s dress code and personal appearance standards.

Responsabilités

• Clear and reset tables promptly to maintain a tidy and organized dining area.
• Clean surfaces, chairs, and floors around tables after guests leave to prepare for the next seating.
• Assist with filling water glasses and refilling guest beverages as needed.
• Deliver food orders from the kitchen to the correct tables accurately and in a timely manner.
• Confirm with servers and kitchen staff that each dish meets presentation and quality standards before delivery.
• Assist in explaining dishes to guests as needed, maintaining knowledge of the menu and dish contents.
• Acknowledge and greet guests with a warm, friendly demeanor.
• Respond to guest requests or refer them to servers or management when needed.
• Proactively address any guest needs within your capacity to ensure a positive dining experience.
• Maintain cleanliness in the dining room, including sanitizing tables, chairs, and floors, and emptying trash as needed.
• Adhere to health and safety regulations, supporting hygiene and food safety practices in all duties.
• Assist with opening and closing duties, including stocking supplies, setting up dining areas, and completing end-of-shift tasks.
• Work closely with servers, kitchen staff, and other team members to support the smooth flow of service.
• Communicate efficiently with team members to ensure accurate and timely food delivery.
• Performs other duties as assigned.

Description du poste

Ugly Dumpling in New York is hiring Server Assistants to back up the server team and ensure a smooth dining experience for guests. Responsibilities include clearing and resetting tables, delivering food, and assisting in maintaining a clean and welcoming dining area.

The role emphasizes quick, attentive service, strong teamwork, and adherence to health and safety standards. A flexible schedule, including evenings and weekends, is required.