Guest-Focused Safety & Security Officer

Marriott Ownership Resorts (St. Thomas) Inc.; United States; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free on-site Parking

Complimentary work shoes

Free uniforms

Free meals during shift

Hats and sunscreen provided

Guest Satisfaction Awards

Way to Go incentive

Monthly department events

Quarterly celebrations

Job summary

Marriott Vacations Worldwide is seeking a Safety & Security Officer to patrol a resort property, monitor CCTV and alarms, and assist guests with safety and access needs. The role emphasizes quick response to incidents, first aid, and enforcing safety policies across shifts.

The position offers comprehensive benefits and opportunities for growth, with on-site employment and a commitment to guest satisfaction and safety in a dynamic hospitality environment.

Responsibilities

• Patrols all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket).
• Administers first aid/CPR to Owner/guests or associates as required.
• Ensure Owner/guest and meeting rooms are secure and assist Owner/guests with room access.
• Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems.
• Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required.
• Defuses Owner/guest or associate disturbances/altercations following company policies and procedures.
• Handles lost and found, logging and returning items.
• Utilizes computer systems, prepares and reviews written documents accurately and completely; and answers the phone using proper telephone etiquette.
• Oversee OSHA & FLS violations to mitigate risks throughout the property.
• Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Job description

Marriott Vacations Worldwide is seeking a Safety & Security Officer to patrol a resort property, monitor CCTV and alarms, and assist guests with safety and access needs. The role emphasizes quick response to incidents, first aid, and enforcing safety policies across shifts.

The position offers comprehensive benefits and opportunities for growth, with on-site employment and a commitment to guest satisfaction and safety in a dynamic hospitality environment.