Guest-Focused Retail Customer Advocate

Dollar Tree Stores INC; Bourbonnais (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, pharmacy, dental, and vision

Job summary

Dollar Tree Stores INC in Bourbonnais, IL is seeking a Customer Service Associate to create a positive shopping experience. You will assist customers, process transactions, stock merchandise, and keep the store clean and welcoming.

The role emphasizes teamwork, reliability, and strong communication as you handle cash, restock, unload trucks, and support store operations. Part-time schedule with opportunities to advance and participate in benefits.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Ability to lift 30-50 lbs

Team player

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Bourbonnais, IL is seeking a Customer Service Associate to create a positive shopping experience. You will assist customers, process transactions, stock merchandise, and keep the store clean and welcoming.

The role emphasizes teamwork, reliability, and strong communication as you handle cash, restock, unload trucks, and support store operations. Part-time schedule with opportunities to advance and participate in benefits.