Guest-Focused Retail Associate: Elevate Service & Sales

Paradies Na; Florida; Presencial; USD 32 000 - 46 000; Tempo integral

Resumo da oferta

Paradies Na is seeking a Sales Associate to deliver first class service in a fast paced retail setting in New York. You will greet customers, assess needs, suggest products, and complete transactions accurately on the POS.

Maintain store appearance and assist with receiving, cycle counts, and housekeeping to ensure a friendly shopping environment. Ideal candidates have at least one year of retail or customer service experience, strong English communication skills, and a team oriented mindset.

Qualificações

• Demonstrate selling experience in a fast paced, service oriented retail setting.
• Greet, Sell and Thank the customer.
• Put the customer first at all times.
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services.
• Be able to resolve customer service issues and escalat as required.
• Create and maintain good working relationships with fellow associates.
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards.
• Efficiently and accurately conduct customer transactions on our POS.
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld.
• Efficiently and accurately complete any required process controls (paperwork, etc.).
• Follow company policies and procedures and maintain a safe working environment.
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures.

Responsabilidades

• Provide First Class Service to internal and external customers.
• Greet, Sell and Thank the customer.
• Resolve customer service issues and escalate as required.
• Create and maintain good working relationships with fellow associates.
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards.
• Efficiently and accurately conduct customer transactions on the POS.
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld.
• Efficiently and accurately complete any required process controls (paperwork, etc.).
• Follow company policies and procedures and maintain a safe working environment.
• Understand and comply with Cash Handling and Loss Prevention SOPs.

Conhecimentos

Selling experience

Customer service

Needs analysis

Product recommendations

Promotions

Cash handling

POS transactions

Receiving / cycle counts

Team collaboration

Merchandising

Formação académica

High school diploma

Ferramentas

POS hardware

Handheld devices

Descrição da oferta de emprego

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

POSITION REQUIREMENTS:

• Demonstrate selling experience in a fast paced, service oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

POSITION QUALIFICATIONS:

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.