Guest-Focused Retail Associate

Ross Stores; Albany (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores in Albany, GA is seeking a Retail Associate to ensure a positive shopping experience. You will greet Customers, assist with merchandise, and operate the register with courtesy. The role demands upkeep of the sales floor, adherence to safety rules, and collaboration with team members to maintain brand presentation.

Strong communication and basic math skills are required. This position is on-site and supports the store’s daily operations and customer service goals.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers and help them locate merchandise with a courteous, friendly approach.
• Operate the register, assist Customers at checkout and answer questions knowledgeably.
• Maintain clean, organized sales floor and replenishment per company standards.
• Follow safety policies and report unsafe conditions to leadership.
• Present merchandise and signs according to presentation guidelines.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

PDTs

Job description

Ross Stores in Albany, GA is seeking a Retail Associate to ensure a positive shopping experience. You will greet Customers, assist with merchandise, and operate the register with courtesy. The role demands upkeep of the sales floor, adherence to safety rules, and collaboration with team members to maintain brand presentation.

Strong communication and basic math skills are required. This position is on-site and supports the store’s daily operations and customer service goals.