Guest-Focused Parking Lot Attendant

Parking Management Company, LLC; Detroit (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus opportunities

Leadership program

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company is seeking a Lot Attendant / Lot Auditor to provide friendly, reliable customer service while maintaining a safe, clean, and efficient parking environment. The role involves directing traffic, handling payments, and documenting activity in various weather conditions.

You will support operations, enforce policies, and work closely with the team to ensure a positive guest experience. The position requires flexibility for shifts, with a focus on professionalism and safety.

Qualifications

• A high school diploma or GED is required.
• A valid driver's license and reliable transportation are required; a clean motor vehicle record is expected.
• Successful completion of a background check is required and must be maintained.
• Previous customer service experience is preferred, but a positive, helpful attitude is essential.

Responsibilities

• Issue tickets, handle payments accurately, and track money and paperwork.
• Complete shift logs, track tickets and revenue, and document parking activity.
• Label keys, record vehicle details, and maintain organized records of parked cars.
• Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Keep the parking area clean and presentable; assist with light cleaning.
• Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Use radios to stay in contact with the team and support a positive work environment.
• Arrive on time and follow company policies with a professional appearance and attitude.

Skills

Customer service

Detail oriented

Education

High school diploma or GED

Job description

Parking Management Company is seeking a Lot Attendant / Lot Auditor to provide friendly, reliable customer service while maintaining a safe, clean, and efficient parking environment. The role involves directing traffic, handling payments, and documenting activity in various weather conditions.

You will support operations, enforce policies, and work closely with the team to ensure a positive guest experience. The position requires flexibility for shifts, with a focus on professionalism and safety.