Guest-Focused Housekeeper

mcrhotels.com; Round Rock (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Home2 Suites Austin Round Rock is seeking a Housekeeper to maintain clean guest rooms, hallways, and public areas. You will perform pre-cleaning tasks, stock supplies on your cart, and join morning stand-up meetings.

This role emphasizes a can-do attitude and guest-focused service in a hospitality setting. Expect thorough cleaning of rooms and public spaces, restocking as required, and assisting with additional cleaning projects to keep the hotel safe and welcoming.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must follow established procedures.
• Handle Pace and Pressure: Work well under busy hotel conditions.
• Listening, Conflict Resolution: Effectively address co-worker and guest concerns.
• Communication Skills: Clear and professional spoken and written communication.
• Hospitality and Guest Service: A desire to serve all guests.
• Age Requirement: Must be 18 years or older.
• Schedule and Travel: Varied shifts including evenings, nights, weekends, holidays.

Responsibilities

• Pre-Cleaning and Stocking: Stock supplies on cart, attend stand-up, prep for shifts.
• Clean and Stock Rooms: Thoroughly clean and restock guest rooms per shift.
• Additional Cleaning Projects: Assist in storage, public spaces, or deep cleaning as needed.

Skills

Hospitality experience

Can-Do Attitude

Follow guidelines

Handle pace & pressure

Listening & conflict resolution

Communication skills

Guest service

Age 18+

Flexible schedule

Job description

Home2 Suites Austin Round Rock is seeking a Housekeeper to maintain clean guest rooms, hallways, and public areas. You will perform pre-cleaning tasks, stock supplies on your cart, and join morning stand-up meetings.

This role emphasizes a can-do attitude and guest-focused service in a hospitality setting. Expect thorough cleaning of rooms and public spaces, restocking as required, and assisting with additional cleaning projects to keep the hotel safe and welcoming.