Guest-Focused Hospitality Team Member

MAD Greens; Meadows (AR); On-site; USD 24,000 - 32,000; Part time

Job summary

MAD Greens is seeking a Team Member to deliver the best hospitality experience to guests. You will greet guests, take orders, handle cash and card transactions, and uphold MAD Greens standards for food safety and cleanliness.

You’ll contribute to a positive, fast-paced environment and work closely with the team to ensure timely, accurate service. The role emphasizes teamwork, adaptability, reliability, and a friendly demeanor, with opportunities to grow while living our core values of Madness

Qualifications

• Excellent guest service skills.
• Ability to work in a fast-paced environment for up to 8+ hours per shift.
• Team oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively with guests and team members.
• Ability to work nights, weekends and holidays.
• Ability to work with sharp kitchen tools when in a prep position.
• Aligned with our core values: Madness Matters, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun

Responsibilities

• Greet guests to make them feel comfortable and welcome.
• Take guests’ food orders and handle cash and credit transactions.
• Follow MAD Greens operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift.
• Demonstrate knowledge of the brand and menu items.
• Make the availability of fresh ingredients possible on a daily basis.
• Cut, slice vegetables and fruits and store them properly.
• Rotate food items in cold storage and trash any expired items.
• Sort, chop, and store food items that need to be used for cooking purposes.
• Serve food to guests in a courteous and timely manner.
• Quickly and accurately prepare food items.
• Follow sanitation and safety procedures including knife handling and kitchen equipment.
• Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas.
• Effectively handle guest concerns and complaints.
• Work as a team to prepare the restaurant for each shift.
• Acts with integrity, honesty and knowledge that promotes the culture of Snappy Salads.
• Maintains regular and consistent attendance and punctuality.
• Contributes to a positive team environment

Skills

Guest service

Teamwork

Communication

Reliability

Job description

MAD Greens is seeking a Team Member to deliver the best hospitality experience to guests. You will greet guests, take orders, handle cash and card transactions, and uphold MAD Greens standards for food safety and cleanliness.

You’ll contribute to a positive, fast-paced environment and work closely with the team to ensure timely, accurate service. The role emphasizes teamwork, adaptability, reliability, and a friendly demeanor, with opportunities to grow while living our core values of Madness