Guest-Focused Food Service Team Member

El Pollo Loco, Inc.; Santa Clarita (CA); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, and Vision Insurance

Flexible scheduling: Full-Time or Part

Paid sick time

Employee discounts on food

Job summary

El Pollo Loco, Inc. is seeking a Service Team Member in Santa Clarita, CA to deliver friendly, efficient service from greeting guests to assembling orders and processing payments.

You will help prep menu items, maintain cleanliness, and support restaurant operations with accuracy and a positive attitude. The role offers flexible scheduling (full-time or part-time), paid training, and benefits options; prior experience in customer service or food service is preferred but not required, and a Food

Qualifications

• Experience in customer service or food service preferred but not required.
• Ability to greet and assist customers with orders.
• Accurate processing of payments and cash handling.

Responsibilities

• Greet and assist customers with their orders in a friendly and helpful manner.
• Assist in preparing food items in compliance with recipes and procedures.
• Process and assemble customer orders accurately and efficiently.
• Use upselling to enhance the customer experience and drive sales.
• Maintain cleanliness and support restaurant operations.

Skills

Customer service

Cash handling

Team collaboration

Food service

Education

Experience in customer service or food service preferred

Job description

El Pollo Loco, Inc. is seeking a Service Team Member in Santa Clarita, CA to deliver friendly, efficient service from greeting guests to assembling orders and processing payments.

You will help prep menu items, maintain cleanliness, and support restaurant operations with accuracy and a positive attitude. The role offers flexible scheduling (full-time or part-time), paid training, and benefits options; prior experience in customer service or food service is preferred but not required, and a Food