Guest-Focused Food Expeditor — Kids Café

Mattel, Inc.; Chicago (IL); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

The American Girl Retail team at Chicago's Flagship store is seeking a Food Expeditor to engage guests and support our mission of "Celebrating Girls". This role focuses on delivering food and beverages with courtesy, upselling where appropriate, and ensuring smooth service in a child-friendly environment.

As a Food Expeditor, you will interact with guests, maintain proper hygiene and safety standards, and collaborate with café staff to deliver a memorable experience in line with AG standards.

Qualifikationen

• SERV Safe certification preferred.
• 1–2 years of experience preferred.
• Experience working with children preferred.
• Impeccable customer service skills.
• Must be able to work a flexible schedule including nights, weekends, and holidays.

Aufgaben

• Treat all guests equally and respectfully per AG standards; deliver food and beverages and maintain tables.
• Initiate conversations with customers and provide personalized attention in a child-friendly environment.
• Use sound judgment in challenging service situations and involve a supervisor when needed.
• Assist with parties, store events, stocking supplies and other tasks as requested by a supervisor.
• Follow food safety guidelines, including labeling, storage, proper temperatures and avoiding cross-contamination.

Kenntnisse

Customer service

Food safety

Child-friendly experience

Flexibility

Jobbeschreibung

The American Girl Retail team at Chicago's Flagship store is seeking a Food Expeditor to engage guests and support our mission of "Celebrating Girls". This role focuses on delivering food and beverages with courtesy, upselling where appropriate, and ensuring smooth service in a child-friendly environment.

As a Food Expeditor, you will interact with guests, maintain proper hygiene and safety standards, and collaborate with café staff to deliver a memorable experience in line with AG standards.